What is Fuse Pro?
Fuse Pro is an application that is designed for anyone to become an Insurance Partner by closing insurance policies directly with the insurance company. As a Partner, you can place orders, receive incentives, and withdraw commission, all through the app. xx
Is the Insurance Policy issued by Fuse Pro?
Fuse Pro is not an insurance company, the Insurance Policy will be issued by the insurance company that you have selected during the application process.
What types of vehicle insurance does Fuse Pro sell?
Currently, we only provide Car Insurance. Car Insurance in Thailand has different types of coverage. There are usually 4 types of coverage and the most popular one is Class 1 insurance because this will cover damages to your car and to any car that you collide with in cases of accidents.
Class 1 Insurance (Type 1)
This is the most popular type of insurance because it covers your car and any third party that is involved in case of an accident. Coverage includes damage to your car, whether you are at fault or not, fire and theft, personal accident insurance, public liability, and bail bond. Some Class 1 insurance has deductibles or excess may lower your premium.
Class 2+ Insurance (Type 2+)
Similar to Class 1 Insurance, this type of insurance also provides coverage for the car for damages, fire and theft, but it will not cover the whole value of your car. Coverage includes third-party coverage, partial coverage for damages to your car, partial coverage for fire and theft, personal accidents, public liability, and bail bond.
Class 3+ Insurance (Type 3+)
This type of insurance is similar to Second Plus Class Insurance (Type 2+) but this class doesn’t have a cover for fire and theft. This class provides the coverage for your car for partial damages third-party, partial coverage for damages to your car, partial coverage for fire and theft, personal accident, public liability, and bail bond.
Class 3 Insurance (Type 3)
This type of insurance is similar to Class 1+ Insurance (Type 2+) but this class doesn’t have a cover for fire and theft. This class provides the coverage for your car for partial damages third-party, partial coverage for damages to your car, partial coverage for fire and theft, personal accident, public liability, and bail bond. protections for the public. Since we are new to Thailand, we currently only support MV insurance. However, we are preparing more products, DO stay tuned!
Where can I get more information about the product?
The product information can be found on the product detail page.
What benefits do I get if I become a Fuse Pro Partner?
The benefits that you will get as a Fuse pro Partner are not only in the form of products and technical support, but also in the form of incentives that Partners will continue to get from the results of direct policy closing or through referral programs.
How to become a Fuse Pro Partner?
To become a Partner, please do the following steps.
1. Download the Fuse Pro application via the Google Play Store or the App Store.
2. Register an account on FUSE Pro with your mobile number
3. Verify your identity by providing your ID card and photo
4. OK, you are all set!
What if I forget my account password?
1. Open the App and tap the “forgot password” on the login page;
2. Verify your mobile number by entering the SMS verification code;
3. Input your new password to log in.
Can I contact Fuse pro directly for ordering of insurance products?
We recommend ordering insurance products using the app. However, if Partners need assistance with the ordering process, please contact Fuse Pro Customer Support at +6621539487 or e-mail cs@fuse.co.th.
How do I check the status of the policy I ordered through the Fuse pro application?
Partners can view policy orders in the Policy Tab located under the Navigation bar on Fuse Pro.
How do I cancel my order?
To cancel an order, please contact our Customer Support at +6621539487 or e-mail cs@fuse.co.th. Our Customer Support will assist in cancelling the order and inform you if the cancellation has been successful.
What insurance policy payment methods are available at Fuse pro?
We support bank transfers and PromptPay now. Various other payment methods will be available soon, stay tuned!
When will my insurance policy be sent?
After the payment is verified and policy is generated by the insurance company, the policy (in the form of an e-policy) will be sent within 24 hours. (Please note that some Class 1 insurance requires car inspection before the policy is issued)
The original policies will be sent out to your email address within 7-14 days (depending on how fast each insurance company takes to issue the original policy).
Will I receive a full refund?
Refunds will be calculated on a prorated basis from the time when the Insurance Company / Fuse receives a refund notification from you.
Do Partners get incentives for policy renewal?
Partners will get bonuses from us if there is a renewal of the policy by the Partner's client.